Shipping performance management/Эффективное управление в судоходстве

Книга на английском языке
In the dynamic and volatile shipping industry, effective performance management is essential to an organization’s success. This book is a practical guide to developing a holistic and comprehensive performance measurement and management system in shipping. Provides guidance on strategies, their development, implementation, management and maintenance.
Provides practical advice on how to choose the right KPI for the company and practical tips to managers on what their strategies should be.
Includes numerous case studies from across the realm of the shipping industry.

Contents
List of Tables
Preface
Chapter 1 Introduction
Chapter 2 Performance management in shipping
Chapter 3 Developing a performance management system
Chapter 4 Mapping shipping business strategy
Chapter 5 Key performance indicators
Chapter 6 Corporate shipping KPIS
Chapter 7 Case studies of maritime and shipping companies
Chapter 8 Department performance in shipping and transportation
Chapter 9 Implementation, data analytics and shipping KPI reporting systems
Index